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Returns
Returns Policy
Any product being returned should be sent via recorded / special delivery, as we cannot be held responsible for any item lost in the post. It is your responsibility to ensure returned items reach our returns department safely.
Element Eyewear
(Body's Opticians)
25 Queens Road
Southend on Sea
Essex
SS1 1LT
On the rare occasion that a product is unwanted or faulty, it can be returned to us for an exchange or a full product refund. The product needs to be returned to us within 7 days of the delivery receipt date.
The unworn product must be in its original condition and must have any frame attachments still in place and undamaged. Returns should be in their original packaging.
For a refund please note on your invoice the item you would like a refund on. Please do not hesitate to contact us by email or phone with any queries.
For a refund please note on your invoice the item you would like a refund on. Please do not hesitate to contact us by email or phone with any queries.
Any product being returned should be sent via recorded / special delivery, as we cannot be held responsible for any item lost in the post. It is your responsibility to ensure returned items reach our returns department safely.
Element Eyewear
(Body's Opticians)
25 Queens Road
Southend on Sea
Essex
SS1 1LT
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